Support
Help is by email. A person reads it, and replies come as soon as possible, usually within a few business days.
Email us
Please email us. We answer email first.
What to include
- The address of your site and your WordPress version.
- What you clicked and what you expected.
- Any message shown on the AltSweep screen, copied word for word.
- Your licence key or site key only if the question is about credits. Never send a password.
Common questions
- How do I undo changes?
- What happens when the free images run out?
- I lost my licence key.
- How do refunds work?
Support does not cover legal or accessibility-compliance advice. For that, ask a qualified professional.